Payment Policy:
We take the privacy of our customer’s personal and financial information very serious. That is why we prefer payments through PayPal.
PayPal is the safer, easier way to pay and get paid online. The service allows anyone to pay in any way they prefer, including through credit cards, bank accounts, buyer credit or account balances, without sharing financial information.
PayPal has quickly become a global leader in online payment solutions with more than 153 million accounts worldwide. PayPal enables global commerce by making payments possible across different locations, currencies, and languages.
PayPal has received more than 20 awards for excellence from the Internet Industry and the business community, most recently the 2006 Webby Award for Best Financial Services Site and the 2006 Webby People’s Voice Award for Best Financial Services Site
Incorrect Addresses:
Customers are responsible for all costs involved in the re-shipment of products when the submitted address is incorrect or incomplete. Please contact us if you are wanting to send to an address other than your “confirmed” PayPal address.
Cancellations:
Cancellations are only accepted 24 hours prior to shipment. Credit card orders that are canceled for any reason after shipment is packaged will be charged a 15% restocking fee.
Custom Orders:
If you have an idea that we do not show on our web site that you would like, please contact us and we will do everything in our power to accommodate your requests. Any custom order is subject to a 20% cancellation fee.
Placing Orders:
Our online store is open 24 hours a day, 7 days a week. If for some reason you have problems with our shopping cart, please write to us and we will get you a quote within 24 hours of the receipt of your email. You are welcome to emailor fax your orders also, our telephone/fax number is (866) 274-2406. You will need an email address for your invoice to be sent to you for payment via PayPal.
Special Note:
Orders are not considered received until payment has cleared through PayPal. It has been known to take up to 72 hours for payment to be received.
Please consider this when placing an order.